FAQs
🛍️ Ordering
Are your products ready-made or custom-made?
All our products are made-to-order, meaning they’re printed just for you after purchase. This ensures each item is fresh, unique, and crafted with intention.
Can I make changes to my order after placing it?
If your order hasn’t gone into production yet, we may be able to help. Please email us at support@versevesselhub.com within 12 hours of placing your order.
I ordered multiple items — why did they arrive separately?
We work with several fulfillment centers via Printify. To ensure faster delivery, your items may ship separately from different locations.
🚚 Shipping & Delivery
How long does it take to receive my order?
Processing time: 2–7 business daysEstimated shipping time:USA: 3–8 business daysCanada: 5–10 business daysUK & Europe: 4–10 business daysRest of World: 10–20 business daysTotal delivery time = processing + shipping
How much is shipping?
Shipping rates are calculated at checkout based on your destination and product weight. You'll see the exact cost before confirming your order.
Do you ship internationally?
Yes! We offer worldwide shipping. International customers are responsible for any customs duties or taxes required by their country.
Where can I track my order?
As soon as your order ships, you’ll receive a tracking number via email. You can also use our Track Order page at any time.
🎨 Products & Materials
What type of T-shirts and apparel do you use?
We use premium-quality garments such as Gildan 18500 hoodies and Bella+Canvas 3001 T-shirts, known for their comfort, softness, and durability.
What printing method do you use?
Most of our products are printed using direct-to-garment (DTG) technology, which allows for high-resolution designs with eco-friendly inks.
Will the design fade over time?
With proper care (cold wash, inside-out, gentle cycle), your prints will stay vibrant for years. Avoid high heat when drying.